Launched in 2014, the International Standard for Business Aircraft Handling (IS-BAH) is designed to enhance the safety and efficiency of business and general aviation Ground Handling Service Providers (GHSP) on a global level. IS-BAH is based on the implementation of industry best practices blended through a progressive Safety Management System (SMS) appropriate to the scale and nature of GHSPs, including Fixed Based Operations (FBO) and Business Aircraft Handling Agencies (BAHA).

As a voluntary programme, IS-BAH is the first industry standard to bring the SMS concept to ground handling and will enable handlers to meet ICAO SMS requirements. The IS-BAH follows the structure of the IS-BAO Programme and is in partnership NATA where you can find a IS-BAH status map. IS-BAH is the global industry standard for handlers and operators around the world to meet the coming SMS requirements from the International Civil Aviation Organization (ICAO).


Launched in 2002, the International Standard for Business Aircraft Operations (IS-BAO™) was developed by the business aviation community and is designed to promote use of high quality operating practices by:

• Establishing a framework for effective safety and operational processes

• Providing tools to facilitate the implementation of best practices

• Delivering a Safety Management System (SMS) appropriate to all operational profiles

As the globally recognized voluntary safety standard, IS-BAO helps operators apply industry best practices by challenging them to review and compare their safety-related policies, processes and procedures, and then make improvements, elevating them to the worldwide standard for business aviation.

Similar to an ISO-9000 standard of practice, IS-BAO is specifically formulated for business aviation and accepted worldwide as the benchmark for safety and efficiency in business aircraft operations. Hundreds of operators on all continents around the world have adopted IS-BAO as the definitive standard for flight operations.